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Shipping Policy

HOW ARE YOUR SHIPPING RATES DETERMINED?

Shipping rates vary depending on the method selected and the weight of the order. To calculate the exact cost of shipping for your order, place the items you'd like to order in your shopping cart, and at the bottom of the cart page, the shipping rates are automatically calculated and updated each time an item or quantity is added.

WHAT IS MY TRACKING NUMBER?

When you place an order, we automatically select the carrier that offers the greatest savings and fastest delivery. We've partnered with multiple regional and national carriers, so depending on your location, tracking information can vary.


Once your order ships and a tracking number has been assigned to your package, we'll send you an email with all the details. Included in the email is the name of the carrier, the ship date, and the tracking number.

WHAT SHOULD I DO IF MY ORDER DOES NOT ARRIVE WHEN EXPECTED?

Most domestic orders are shipped from one of our warehouse locations within 24 hours and should arrive within 2-5 business days depending on your location, the carrier, and the selected delivery option.


If you do not receive your order within the expected time frame, please contact Pleasome Customer Service department. You can contact us anytime; 24 hours a day, 7 days a week.
DO YOU SHIP TO P.O. BOXES?

We ship to all P.O. Boxes with no problem. 

For further assistance, please do not hesitate to contact our Pleasome Customer Service department. We'd love to help you anytime; 24 hours a day, 7 days a week. (646) 881 1932